Telecel Ghana CEO Highlights on AI & Sustainability at World Economic Forum

Telecel Ghana CEO Highlights on AI & Sustainability at World Economic Forum

Telecel Ghana’s CEO, Patricia Obo-Nai, spoke at a prestigious assembly of CEOs and global leaders during the 2025 World Economic Forum in Davos, Switzerland, highlighting the transformative role of artificial intelligence (AI) in driving sustainability.

The prominent panel session, organized by Leaders on Purpose and Reuters, focused on AI as a Catalyst for Sustainability. It delved into AI’s potential to drive sustainable growth and revolutionize industries.

In a discussion led by climate, environment, and conflict analyst Nazanine Moshiri, Ing. Obo-Nai highlighted various ways AI revolutionizes connectivity in emerging markets. He explained how Telecel Ghana is leveraging AI to enhance its operations, all while prioritizing environmental and societal impact.

“It is essential that we adopt technological enhancements that make us more efficient while protecting the environment in which we operate.

“We also need to ensure we build businesses that are fit for the future.  If we build an organization that doesn’t care for its environment and society, that business will not survive long term.”

Madam Obo-Nai provided insights on how the connectivity industry can utilize AI to boost network efficiency and elevate the customer experience while ensuring these advancements remain sustainable.

“The use of AI to predict when maintenance is due, predict hardware failures, and reduce service disruptions means fewer operational challenges, less movement of engineers across sites, and efficient energy management leading to fewer carbon emissions, hence protecting our environment.

Telecel Ghana has integrated AI to develop customized customer data and voice packages, promoting inclusivity across various socio-economic backgrounds.

Moreover, the Telecel Foundation’s Connected Learning initiative leverages AI to introduce digital technologies, including robotics, to over 20,000 children. This empowers future generations with essential skills to excel in an AI-driven economy.

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